Unfortunately, more often than not, valets do not admit to the owner of the car their car has been damaged when the valet parked it. They are hoping that you will not notice damage on your car. And in many cases, car owners do not notice any damage or that something went missing from inside their car.
But when they do, what should be their course of action? Our experienced valet parking accident attorney in Dallas advises to always circle around your car and take a thorough look at your car when you pick up your vehicle from the valet to see if there’s any damage or if anything is missing from inside your vehicle (money, wallet, phone, documents, jewelry, watch, etc.).
If you have reason to believe that your car has been damaged in a valet parking accident, immediately take photos of the damage (and, preferably, also record a video). If there’s something missing from inside your vehicle, go straight to the restaurant management to collect the following information:
- The name of the valet suspected of damaging your car or stealing something from inside your car
- The contact information of the valet company
- The insurance information of the valet company (and/or the establishment) and
- Access to video footage to see how the valet parking accident occurred
If the valet is refusing to give you this information, go straight to the management of the establishment that employs the valet or uses the valet company’s services.